belgacom

annual report

Qui sommes-nous ?
Who are we?
Content to view, experience and share, everywhere and anytime
Content to view, experience and share, everywhere and anytimeContent
Building on our strengths to generate sustainable growth
Building on our strengths to generate sustainable growthInterview
Interview Dominique Leroy, CEOInterview Dominique Leroy, CEO
Fit for growththe growthStrategy
Creating and sharing value
Creating and sharing valueContribution
Our networks as the backbone for new services
Our networks as the backbone for new servicesNetworks
Une organisation toujours plus agile
A more agile organizationHuman resources
A single partner
for our
business customers
Business customersBusiness customers
A unique experience for each residential customer
A unique experience for each residential customerResidential customers
Managing financial means more efficiently
FinanceFinance
People Focus Filip, Sylviane & Jean-Christophe

Filip, Sylviane & Jean-Christophe

TV Replay, a new way to experience television.

People FocusHilde, Philippe, Walter & Nicolas

Hilde, Philippe, Walter & Nicolas

Sports on top on Belgacom 5, 11, 11+.

People FocusRachida, Wesley, Bart & Carly

Rachida, Wesley, Bart & Carly

Scarlet, simple and accessible telecom solutions for price-sensitive clients.

People FocusIlse, Geert & Muriel

Ilse, Geert & Muriel

Belgacom, fan of the whole clan.

People FocusLaure-Emmanuelle & Maureen

Laure-Emmanuelle & Maureen

Today 29 shops bring a new customer experience to life.

People FocusMichael & Freya

Michael & Freya

An even more efficient service with even a bigger smile in our call centers.

People FocusMuriel & Frédéric

Muriel & Frédéric

Mobile offensive towards SME’s.

People FocusMario, Peter, Nicolas-Xavier, Olivier,
Luc, Bruno, Marc, Ward & Koen

Mario, Peter, Nicolas-Xavier, Olivier, Luc, Bruno, Marc, Ward & Koen

Thanks to our networks and solutions, we could win many companies back.

People FocusVéronique, Thierry & Karl

Véronique, Thierry & Karl

Even simpler it systems for a better client service.

People FocusMuriel & Amaury

Muriel & Amaury

Supporters of the Red Devils… already for 20 years.

People FocusMarina

Marina

At Tango we have a reporting system that allows us to know our customers better and to adapt our offering to their needs.

People FocusSabine, Inge, Corinne, Georges & Ronald

Sabine, Inge, Corinne, Georges & Ronald

Towards a new flex working environment in line with the digital era.

People FocusJohan, Philippe & Lars

Johan, Philippe & Lars

An even more performing technical service for more satisfied clients.

People FocusDeben, Emmanuel & Luk

Deben, Emmanuel & Luk

Looking through the eyes of the client means improving each experience with our products.

People FocusAlexandre & Grégory

Alexandre & Grégory

Thinking of new partnerships for over-the-top actors.

People FocusGilles, Nadije & Natalina

Gilles, Nadije & Natalina

This year BICS has delivered more than 1.9 billion messages worldwide.

People FocusDirk

Dirk

Cyclocross in Oostmalle or big festivals, our mobile installations must always remain reliable.

People FocusChristophe & Joran

Christophe & Joran

Always more performing copper and optical fiber networks.