Building on our strengths to generate sustainable growthInterview
First 4G operator
The sustained deployment of 4G enabled us to reach a coverage of 50% by the end of 2013. This technology enables high-speed Internet access.
The Mobile offensive
On the residential market, we managed to win back and retain both mobile and convergent customers. On the SME-market, we consolidated our leadership by reducing customer churn to pre-price war levels. We even regained market share!
Filip, Sylviane & Jean-Christophe
TV Replay, a new way to experience television.
Hilde, Philippe, Walter & Nicolas
Sports on top on Belgacom 5, 11, 11+.
Rachida, Wesley, Bart & Carly
Scarlet, simple and accessible telecom solutions for price-sensitive clients.
Ilse, Geert & Muriel
Belgacom, fan of the whole clan.
Laure-Emmanuelle & Maureen
Today 29 shops bring a new customer experience to life.
Michael & Freya
An even more efficient service with even a bigger smile in our call centers.
Muriel & Frédéric
Mobile offensive towards SME’s.
Luc, Bruno, Marc, Ward & Koen
Mario, Peter, Nicolas-Xavier, Olivier, Luc, Bruno, Marc, Ward & Koen
Thanks to our networks and solutions, we could win many companies back.
Véronique, Thierry & Karl
Even simpler it systems for a better client service.
Muriel & Amaury
Supporters of the Red Devils… already for 20 years.
At Tango we have a reporting system that allows us to know our customers better and to adapt our offering to their needs.
Sabine, Inge, Corinne, Georges & Ronald
Towards a new flex working environment in line with the digital era.
Johan, Philippe & Lars
An even more performing technical service for more satisfied clients.
Deben, Emmanuel & Luk
Looking through the eyes of the client means improving each experience with our products.
Alexandre & Grégory
Thinking of new partnerships for over-the-top actors.
Gilles, Nadije & Natalina
This year BICS has delivered more than 1.9 billion messages worldwide.
Cyclocross in Oostmalle or big festivals, our mobile installations must always remain reliable.
Christophe & Joran
Always more performing copper and optical fiber networks.