belgacom

annual report


Who are we?
Content to view, experience and share, everywhere and anytimeContent
Building on our strengths to generate sustainable growthInterview
Interview Dominique Leroy, CEO
Fit for growthStrategy
Creating and sharing value
Contribution
Our networks as the backbone for new servicesNetworks
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A more agile organizationHuman resources
A single partner
for our
business customers
Business customers
A unique experience for each residential customer
Residential customers
Managing financial means more efficiently
Finance
Filip, Sylviane & Jean-Christophe

Filip, Sylviane & Jean-Christophe

TV Replay, a new way to experience television.

Hilde, Philippe, Walter & Nicolas

Hilde, Philippe, Walter & Nicolas

Sports on top on Belgacom 5, 11, 11+.

Rachida, Wesley, Bart & Carly

Rachida, Wesley, Bart & Carly

Scarlet, simple and accessible telecom solutions for price-sensitive clients.

Ilse, Geert & Muriel

Ilse, Geert & Muriel

Belgacom, fan of the whole clan.

Laure-Emmanuelle & Maureen

Laure-Emmanuelle & Maureen

Today 29 shops bring a new customer experience to life.

Michael & Freya

Michael & Freya

An even more efficient service with even a bigger smile in our call centers.

Muriel & Frédéric

Muriel & Frédéric

Mobile offensive towards SME’s.

Mario, Peter, Nicolas-Xavier, Olivier,
Luc, Bruno, Marc, Ward & Koen

Mario, Peter, Nicolas-Xavier, Olivier, Luc, Bruno, Marc, Ward & Koen

Thanks to our networks and solutions, we could win many companies back.

Véronique, Thierry & Karl

Véronique, Thierry & Karl

Even simpler it systems for a better client service.

Muriel & Amaury

Muriel & Amaury

Supporters of the Red Devils… already for 20 years.

Marina

Marina

At Tango we have a reporting system that allows us to know our customers better and to adapt our offering to their needs.

Sabine, Inge, Corinne, Georges & Ronald

Sabine, Inge, Corinne, Georges & Ronald

Towards a new flex working environment in line with the digital era.

Johan, Philippe & Lars

Johan, Philippe & Lars

An even more performing technical service for more satisfied clients.

Deben, Emmanuel & Luk

Deben, Emmanuel & Luk

Looking through the eyes of the client means improving each experience with our products.

Alexandre & Grégory

Alexandre & Grégory

Thinking of new partnerships for over-the-top actors.

Gilles, Nadije & Natalina

Gilles, Nadije & Natalina

This year BICS has delivered more than 1.9 billion messages worldwide.

Dirk

Dirk

Cyclocross in Oostmalle or big festivals, our mobile installations must always remain reliable.

Christophe & Joran

Christophe & Joran

Always more performing copper and optical fiber networks.